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Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
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Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
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Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
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Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
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Canada Operational
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Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Eset Connect May 12, 2025 07:00-15:00 CEST

Please be aware that on March 31, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Posted on May 07, 2025 - 20:36 CEST

Eset Connect May 12, 2025 07:00-15:00 CEST

Please be aware that on May 12, 2025, between 5:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 15 minutes within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Posted on May 09, 2025 - 08:46 CEST

[ESET Inspect] planned maintenance May 13, 2025 09:00 - May 14, 2025 17:00 CEST

Please be aware that between 7:00 UTC on 13 May 2025 and 15:00 UTC on 14 May 2025 the new version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade.

The aggregated downtime time will depend of the instance size and will take up to 1 hour within the maintenance window.

The maintenance is required in order to release version 2.6 of ESET Inspect

Thank you for your patience and understanding.
Posted on May 08, 2025 - 09:00 CEST

[ESET PROTECT Hub] planned maintenance May 13, 2025 10:00-13:00 CEST

Please be aware that on Tuesday, May 13 2025, between 08:00 -  11:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations.

The aggregated downtime time should add up to around 2 hours within the maintenance window.

Thank you for your patience and understanding.
Posted on May 08, 2025 - 10:00 CEST
May 11, 2025

No incidents reported today.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
ESET PROTECT Cloud is not sending Syslog events.
Resolved - This incident has been resolved.
May 2, 19:24 CEST
Monitoring - The affected services are functional again. We will continue to monitor the situation.
May 1, 19:21 CEST
Identified - The root cause has been found and the situation should improve.
May 1, 18:25 CEST
Investigating - We are currently experiencing an outage affecting the transmission of syslog messages. This issue is impacting the ability to send logs from the PROTECT(cloud) instances.
May 1, 17:01 CEST
May 1, 2025
Apr 30, 2025
ESET PROTECT incidents creation and updates are not working in US region.
Resolved - This incident has been resolved.
Apr 30, 10:14 CEST
Monitoring - The affected services are functional again. We will continue to monitor the situation.
Apr 24, 12:25 CEST
Identified - The root cause has been identified and we are working on the restoration of services.
Apr 23, 17:14 CEST
Investigating - We have received reports of issues affecting incident creation and various operations with incidents. Teams responsible are working on restoring of the functionality with our cloud services provider
Apr 23, 15:49 CEST
ESET PROTECT Agents have problem with replication
Resolved - This incident has been resolved.
Apr 30, 10:11 CEST
Monitoring - The affected services are functional again. We will continue to monitor the situation.
Apr 24, 12:25 CEST
Identified - The root cause has been identified and we are working on the restoration of services.
Apr 23, 17:14 CEST
Investigating - We have received reports of issues affecting agent replication and various operations with policies and tasks. Teams responsible are working on restoring of the functionality with our cloud services provider
Apr 23, 13:46 CEST
Apr 29, 2025
[ESET Secure Authentication] planned maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 10:00 CEST
Scheduled - Please be aware that on April 29, 2025 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 90 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Apr 24, 10:00 CEST
Apr 28, 2025
[ESET Secure Authentication] planned maintenance
Completed - The scheduled maintenance has been completed.
Apr 28, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 10:00 CEST
Scheduled - Please be aware that on April 28, 2025 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance.

During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 90 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components).

Thank you for your patience and understanding.
Apr 23, 10:00 CEST
Apr 27, 2025

No incidents reported.

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